Log into your account via the mobile app or a web browser and lock your card immediately. Navigate to Checking > Cards > View > Lock card.
Reach out to support at 866-246-7194 or live chat Monday through Friday, 9 AM - 7 PM EST. Alternatively, you can email us at support@joinatmos.com.
Tips to keep your account secure:
- Consider changing your password and pin if you feel your card was compromised.
- Only use ATMs at a bank or consider using our fee-free ATM network, AllPoint.
- Use secure wifi, not in a public space, for financial transactions.
- Do not share your password, pin or other sensitive personal information with others.